Client Onboarding in Webflow: What to Expect

A Guide from Your Webflow Agency Experts

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When you partner with a Webflow agency, you're not just buying a website; you're investing in a process that's been fine-tuned to deliver a high-quality, strategic result. At 3SIX5 Digital, we guide you through what to expect during your Webflow onboarding journey, how we work, and how we keep your team involved at every step.
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Why a Smooth Onboarding Matters

Moving to a new platform or launching a new website can feel daunting. Our approach ensures:

• Zero confusion about what's happening and when
• A clear roadmap for design, content and launch
• Ownership and education so you're confident using Webflow long after the project wraps up

What to Expect from a Webflow Agency Onboarding Process
Every agency does it slightly differently, but here's how we run things as experienced Webflow experts.
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Discovery & Strategy Workshop

We start by understanding your:

• Business goals
• Ideal clients and personas
• Key services and USPs
• Brand voice and identity
• We'll also discuss competitor sites, gather inspiration, and define success metrics
• Deliverable: A clear brief and creative strategy that guides the build
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Content & Architecture Planning

• We create a sitemap showing all core pages, supporting content and dynamic CMS collections
• Discuss static vs dynamic content like blogs, projects, testimonials
• Gather your existing assets or create content guidelines if new copy/photos are needed
• Why this matters: It ensures your website not only looks good but is structured for easy updates and future growth
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UI/UX Design in Figma

Before we build in Webflow, we create high-fidelity designs in Figma. This gives you a chance to:

• Review the look and feel
• Test out flows like service navigation or enquiry steps
• Provide feedback on visuals and messaging
• This is where our expertise shines, aligning your brand identity with proven UX best practices
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Development in Webflow

Once designs are approved, we build your site in Webflow:

• Craft pixel-perfect layouts based on the Figma designs
• Set up CMS collections for dynamic content
• Implement responsive design for mobile and tablets
• Add interactions and subtle animations for a premium feel
• Integrate your tools like HubSpot, Calendly, Make automations or CRMs
  Because we're Webflow experts, your site is built using clean classes, global styles and scalable frameworks so it's easy to maintain.
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Content Population & Testing

• We load in your content, images and SEO data
• Test all links, navigation, forms and mobile views
• Check speed and basic accessibility
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Training & Handover
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Webflow's Editor is designed to be client-friendly. During onboarding we:

• Give your team a walkthrough session (live or recorded)
• Provide short video guides for common tasks
• Answer questions about the Editor, CMS or future edits
  This means you're empowered to manage content without always needing a developer.

Launch & Post-Launch Support

We handle the technical details:

• DNS setup and domain pointing
• SSL activation
• Google indexing and sitemap submission
• Initial performance and accessibility tweaks
  We also offer post-launch support plans for updates, new pages and ongoing SEO.

Work with 3SIX5 Digital, Your Webflow Agency In the UK
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When you work with us, you're not just getting a website. You're getting a dedicated Webflow agency that knows how to turn your site into a marketing powerhouse, built for speed, flexibility and results. Ready to kick off your Webflow project? Let's book your discovery call.

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